Frequently Asked Questions
- Our current despatch time is 3-5 working days
- We use Royal Mail Tracked 48
- Delivery time is 2-4 working days (delays may occur in busy periods of time)
- Please order well in advance if needed as a gift (e.g. birthdays, christening)
- Delivery can be upgraded at the checkout to Royal Mail Tracked 24
Please check your despatch notification email for the tracking number
Please note we are unable to accept returns and exchanges on personalised items
- Yes we ship worldwide
- Delivery cost is calculated at the checkout
Please double check the information provided as we are unable to alter it after the item's been personalised